There are myriad positive outcomes that come with building a world-class culture of employee engagement, not the least of which are higher productivity, more ethical behavior, less turnover, and greater profitability. But I have a favorite outcome, which exists within the healthcare industry: better safety compliance. Sadly, each year hundreds of thousands of people are admitted to hospitals with moderate health conditions, only to leave later in a body bag. The culprit? The spread of infections in the hospital. The gravity of this situation first got my attention when I learned Americans are five times more likely to die of ...
