There are myriad definitions of “employee engagement.” Invariably, most of my keynote presentations and workshops begin with an exploration of the “correct” definition. But the reality is that there isn’t a single correct definition. Engagement encompasses a lot of attributes and characteristics.
Therefore, I thought it would be interesting to reach out to all of my LinkedIn groups and ask for the most common one-word descriptions of employee engagement. Here are the results of the most frequently cited words, in alphabetical order:
A-player
Caring
Committed
Creative
Curious
Customer-centric
Ethical
Energetic
Fun
Giving
Honest
Innovative
Inspiring
Learner
Long-term
Loyal
Mentor
Optimist
Passionate
Present
Prideful
Problem-solver
Positive
Productive
Quality-oriented
Self-motivated
Supportive
Resourceful
Safety-compliant
Unselfish
Volunteer
Have you defined and communicated your organization’s definition of employee engagement? Sharing the aforementioned list will help employees understand the traits and characteristics that will serve them well in the workplace.
As important as talking about engagement, have you also charged each of your managers with articulating to their staff members exactly how their role and job function fits into the organization’s strategic success? People want to know how their traits and actions benefit the organization overall. This knowledge will further increase engagement, creating a healthy cycle for employees and employers alike.