Dignity Health Digs Deep

October 28, 2014 by

Dignity Health
I’ve always admired the people who choose to work in healthcare. It’s important work that requires a great deal of compassion, patience, knowledge, and sometimes even selflessness. People come to the doctor or hospital when they need help most; patients are scared and in pain, and providing service to them isn’t always easy. Many healthcare professionals experience high-stress working conditions on a regular basis, especially when patients’ wellbeing depends on them.

I was fortunate to speak at the Dignity Health conference recently in Scottsdale, Arizona, where I connected with many inspirational healthcare professionals. I met people who are clearly passionate about what they do, and find joy in contributing to Dignity’s mission of providing excellent, compassionate care.

CEO Lloyd Dean kicked off the conference by speaking to his colleagues about the work they’re doing. Dean is business-wise and outcome-focused, but also has a deep sense of understanding and appreciation for the people who deliver the ultimate patient experience; he knows the work they do isn’t always easy. Dean spoke about how there will always be challenging days when working in healthcare, and he told employees to “dig deep” to stay engaged. He said that focusing on their mission to help people in need will help get employees through even the hardest times.

Focusing on the organizational mission can help employees in all industries own their engagement level, but it is especially true in healthcare. While the work can be hard, it’s easy for healthcare workers to see how they are making a positive impact on people’s lives every single day. Dignity’s staff seem especially tuned into their mission, and it shows through the top-notch patient care they provide.


Kevin Sheridan is an internationally-recognized Keynote Speaker, a New York Times Best Selling Author, and one of the most sought-after voices in the world on the topic of Employee Engagement. For five years running, he has been honored on Inc. Magazine’s top 100 Leadership Speakers in the world, as well as Inc.’s top 100 experts on Employee Engagement. He was also honored to be named to The Employee Engagement Award’s Top 101 Global Influencers on Employee Engagement of 2017.

Having spent thirty years as a high-level Human Capital Management consultant, Kevin has helped some of the world’s largest corporations rebuild a culture that fosters productive engagement, earning him several distinctive awards and honors. Kevin’s premier creation, PEER®, has been consistently recognized as a long-overdue, industry-changing innovation in the field of Employee Engagement. His first book, Building a Magnetic Culture, made six of the best seller lists including The New York Times, Wall Street Journal, and USA Today. He is also the author of The Virtual Manager, which explores how to most effectively manage remote workers.

Kevin received a Master of Business Administration from the Harvard Business School in 1988, concentrating his degree in Strategy, Human Resources Management, and Organizational Behavior. He is also a serial entrepreneur, having founded and sold three different companies.

Email: kevin@kevinsheridanllc.com